Your Complete Guide
Client Care.
Pre-care, aftercare, and studio policies — everything you need before and after your appointment, all in one place.
Pre-Care Aftercare Studio Rules
Before Your Appointment
Pre-Care. Following these guidelines helps ensure the best healed results. They apply to all services unless noted.
🕐 24 Hours Before
✕ No alcohol✕ No excessive caffeine✕ Avoid excessive sweating 📅 7 Days Before
✕ No fish oil or blood-thinning supplements✕ No chemical peels✕ No brow tinting, waxing, or threading 🧴 Skincare Pause
Avoid active serums near the treatment area:
✕ Retinol / Tretinoin✕ Vitamin C✕ AHA / BHA acids✕ Exfoliants Service-specific prep Lip Clients ✓ Start L-Lysine; keep lips moisturized✓ Exfoliate gently with a sugar scrub leading up to your appointment✓ If you have a history of cold sores, ask your doctor for an antiviral (Valtrex/Acyclovir) 7–10 days before✓ No lip filler within 3–4 weeks; no active cold sores on appointment day Brow Clients ✓ Arrive with your natural brow style (you may fill them in as you normally wear them)✓ No waxing, tinting, threading, or lamination within 7 days Eyeliner Clients ✓ Arrive with clean eyes; bring glasses if you wear them✓ No contact lenses during your appointment✓ No lash growth serums for at least 4 weeks; no active eye infections or styes After Your Appointment
Aftercare.
Choose your service below. Healing timelines, step-by-step care, and what's normal — without leaving this page.
Brows Lips Eyeliner 01 Gold Pads Cut gold pads in half and store in the resealable bag. Blot each brow every 30–60 minutes until bedtime.
02 Wash (Day 2+) Once daily with the soap we provided — rice-grain amount, small circles, rinse well, pat dry.
03 Apply Ointment Rice-grain amount on dry brows only. If it's shiny, it's too much.
IF IT'S SHINY — IT'S TOO MUCH
Watch the walkthrough
VIDEO
Healing timeline Day 1–3 Fresh & Dark Day 4–7 Flaking Day 8–21 Ghost Phase Week 6+ True Color What's normal ✓ Brows look too dark (Days 1–3)✓ Flaking around Days 4–7✓ Itching — tap gently, never scratch✓ Ghost phase — brows look like they disappeared (Days 10–21)
Full brows aftercare guide (FAQs & more) →
01 Blot Lymph Fluid Gently dab with a clean paper towel. Ice wrapped in paper towel helps swelling.
02 Apply Ointment Often After ~2 hours, start Aquaphor or Vaseline. Reapply multiple times daily.
DO NOT LET THEM DRY OUT
03 Protect While Healing Use a straw when drinking. No kissing, lip makeup, spicy/salty food, or picking.
Watch the walkthrough
VIDEO
Healing timeline Day 1–2 Fresh & Swollen Day 3–5 Peeling Week 2 Color Softens Week 4–6 True Color What's normal ✓ Darker color right after — softens as you heal✓ Swelling & tightness Days 1–2✓ Peeling Days 3–5 — never pick✓ Color seems to disappear — ghost phase
Full lips aftercare guide (FAQs & more) →
01 Blot & Ice Gently blot lymph fluid. Ice wrapped in paper towel helps swelling.
02 Keep Dry (24 Hours) No water on the area for the first 24 hours. Very thin ointment layer 2× daily after.
03 Gentle Wash (48 Hours+) Wash with provided soap once daily — small circles, rinse, pat dry with paper towel.
Watch the walkthrough
VIDEO
Healing timeline Day 1–3 Bold & Tender Day 4–7 Flaking Week 2 Color Softens Week 4–6 True Color What's normal ✓ Swelling Days 1–2✓ Liner appears darker at first✓ Temporary patchiness — pigment settles over 4–6 weeks
Full eyeliner aftercare guide (FAQs & more) →
Brow Babe Approved
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Healing-safe cleansers, moisturizers, SPF, and aftercare essentials — everything Chare'e
recommends for your PMU journey, in one curated list.
Emergency — contact us immediately
🚨 Excessive swelling that isn't improving 🚨 Signs of infection (oozing, fever, heat) 🚨 Severe or worsening pain Text or Call (502) 906-6088 Before You Book
Studio Rules.
These policies keep every appointment calm, focused, and fair. Please read before your visit.
Client-Only in the Procedure Room Permanent makeup requires focus and precision. Female friends or family may join if schedule allows — ask us. No husbands/boyfriends in the procedure room.
No Children Per Kentucky law, PMU cannot be performed on anyone under 18. Please do not bring children to your appointment.
Cancellation & Rescheduling A $50–$100 booking fee holds your appointment. Less than 72 hours' notice, no-shows, and same-day changes carry fees based on the full appointment value — not what's left on financing.
Tardiness Arrive no more than 10 minutes early. More than 10 minutes late may result in cancellation with full fee applied.
Touch-Ups Are Required All PMU is a two-step process. Touch-ups at 6–8 weeks perfect shape, color, and retention. We'll reach out to schedule yours.
Directions 1448 Gardiner Lane, Suite 103, Louisville KY. Enter from Poplar Level Road into the 1448 Gardiner Lane Offices lot — KFC Yum! Center on your left.
Full studio policies (financing, guests, day-of rules) →
Complete your consent form →
Ready?
Book your appointment. Questions while you heal or before you come in? We're always a text away.
Text 502.906.6088 
