Frequently Asked Questions.

Consultations are free and always welcome, but not required. You can book your service directly online. If you have specific concerns about your skin, color history, or whether a service is right for you, a free consultation is the best first step.

All bookings are done online through our booking system — no phone scheduling. If you need help navigating the system, text us at (502) 906-6088 and we'll walk you through it.

The booking fee ranges from $50–$100 and is occasionally waived during special promotions. It is non-refundable — it holds your spot in our books and covers the artist's time reserved for you.

Yes. Because we're an appointment-based studio, rescheduling fees depend on how much notice you give: $50 with more than 72 hours notice, $75 with less than 48 hours, $100 with less than 24 hours, and 50% of your reserved appointment value plus a $100 fee for same-day changes. No-shows are charged 100% of the reserved appointment value. See our studio policies page for full details.

Yes. We accept Affirm, Afterpay, Klarna, Cherry, and CareCredit financing — so you can get the service now and pay over time. Visit our financing page for details.

Signature Brows use all-over soft machine ombré shading — lighter front, deeper tail. Nano Ombré Brows add delicate hairstrokes at the front blended into ombré shading through the body and tail. Both are fully customized; we recommend the right technique at your free consultation.

Yes. Men's Brows restore shape and fullness with a natural, masculine finish — subtle machine hairstrokes, light shading, or a combination. The goal is a fuller, cleaner brow that still looks like his own, never visibly made-up.

Microblading uses a blade to cut hair-like strokes into the skin, which can blur, scar, and heal ashy — especially on oily or mature skin. We specialize in machine shading and nano ombré techniques that last longer and work on every skin type.

Yes. Soft ombré shading mimics beautifully filled brows — not drawn-on or blocky. Healed results can be soft and barely-there or bold and polished; we customize every set to your features and goals.

Typically 1–3 years depending on skin type, lifestyle, and sun exposure. Most clients return for a color boost every 1–2 years to keep results looking their best.

Yes — all permanent makeup is a 2-session process. Your Perfecting Session 6–8 weeks after your first appointment refines shape, color, and density. We schedule it with you after healing — no need to self-book online.

Lip blushing is customized permanent makeup that enhances your natural lip color, defines shape, and creates the appearance of fuller lips without fillers. Final healed results vary based on natural lip color, undertone, melanin, skin response, and technique selected.

Ombré lips use deeper pigment at the outer lip edge blended into a lighter center for a dimensional, fuller-looking effect — a soft gradient rather than a harsh lip-liner line. Contrast level is fully customized.

Dark lip neutralization corrects dark, uneven, or melanin-rich lip pigmentation by depositing neutralizing pigment before adding your desired color — or as a natural-looking correction on its own. Many clients need multiple sessions for the best result.

No two heals are identical. Lip blushing is customized permanent makeup — final color depends on your natural lip color, undertone, melanin, and skin response. Lips often heal lighter before true color settles at 4–6 weeks.

If you have any history of cold sores or oral herpes — even just one — yes. We require antiviral medication (like Valtrex) taken before your lip appointment to prevent an outbreak triggered by the procedure. Please let us know when booking and consult your doctor for a prescription.

2–5 years depending on your skin type, lifestyle, and sun exposure. A color refresh every couple of years keeps results looking their best.

Discomfort is minimal. The eyelid area numbs very well — most clients describe it as a mild scratching or pressure sensation. We apply topical numbing cream before and during the procedure to keep you as comfortable as possible.

Not on the treated area for the first week. The skin needs to heal cleanly without additional products on top. You can wear makeup as normal on every other area of your face.

A lash enhancement is pigment deposited between the lashes — it creates the illusion of a fuller, thicker lash line without a visible line. It's very subtle. Standard eyeliner is a defined, visible line above or below the lash line. We can discuss which look fits your goals at your consultation.

2–5 years, with darker pigments like black lasting the longest. Lighter or softer colors may fade faster depending on your skin and lifestyle.

Emergency removal is a saline removal technique performed within 72 hours of a PMU appointment. While the pigment is still fresh and hasn't fully bonded with the skin, we can lift and draw it out — making it the most effective option for correcting a wrong color or shape right after an appointment.

Contact us immediately by phone or text at (502) 906-6088. The sooner you reach out, the better. Every hour counts — we'll assess and get you in as fast as possible.

Most standard removal clients need 2–4 sessions, spaced 5–6 weeks apart. The exact number depends on the pigment used, the age of the work, and your skin. A free consultation will map the realistic plan for your specific situation.

Saline removal is safer for all skin tones, more effective on PMU pigments (yellows, peaches, whites, beiges), and allows re-tattooing once healed. Laser is faster for large dark body tattoos but can struggle with lighter pigments and carries a higher risk of skin tone changes. For most PMU correction clients, saline is the better choice.

For at least 2 weeks before: no retinol, vitamin C, AHAs, BHAs, or exfoliating skincare near the treated area. No alcohol 24 hours before. Avoid blood thinners (unless prescribed — check with your doctor). No sunburn on the treatment area. For lip appointments, no lip fillers 4 weeks prior.

For the first 2 weeks: no sweating or intense workouts, no swimming or soaking, no direct sun exposure on the treated area, and no picking or peeling scabs. Let everything heal on its own. Interfering with the healing process is the most common cause of uneven results and scarring.

After 1 week. The skin needs at least 7 days to heal and close before makeup products are applied on top. On all other areas of your face, you can wear makeup as normal right after your appointment.

Avoid anything with retinol, vitamin C, AHAs, BHAs, glycolic acid, salicylic acid, or exfoliating ingredients on or near the treated area during healing — and for the long-term, as these can accelerate pigment fading. Stick to gentle, fragrance-free products on the treated area and always wear SPF once healed.